How does GLT vet carriers before booking a load?+
Every carrier we work with goes through a documented, risk-based review. Depending on the load, that can include identity and authority, FMCSA safety, insurance, equipment and driver, and freight fraud screening. What you see here is the high-level version — the full review includes additional checks we keep confidential.
How does GLT help prevent double brokering and freight fraud?+
We confirm a carrier's identity and active authority before booking and verify we're dealing with the real company rather than someone using its name. Re-brokering and carrier impersonation are screened out at that stage, before the load moves.
How do you protect against carrier identity theft and impersonation?+
Impersonation is one of the fastest-growing threats in freight, and the FMCSA registry can't always be taken at face value. We verify carriers through independent checks — confirming contact details and authority directly instead of trusting the documents in front of us — and re-confirm on higher-value or higher-risk lanes.
What insurance covers my freight if something goes wrong?+
Every carrier we book must hold active liability and cargo coverage, which we verify against your shipment — type, limits, effective dates and named insured. Coverage varies by load, so we're glad to confirm exactly what applies before a shipment moves.
Does GLT keep monitoring carriers after onboarding?+
Vetting isn't a one-time gate — we re-check key credentials such as authority and insurance over the course of the relationship, so a carrier that cleared earlier can't lapse unnoticed and stay on your freight. We also monitor carrier alerts and follow a defined protocol to review and address them.
What happens if there's a cargo claim or loss?+
You have one point of contact and a documented process behind every load. We work the claim with the carrier and its insurer, keep you and your customer informed, and escalate quickly. We won't promise nothing ever goes wrong — but there's a documented process and a clear point of contact behind every load.
